Strategy and operating model

What should we change first? Where the function is going, and an operating model built to get it there.

Six areas, one strategy

Every procurement function has an operating model, whether or not anyone wrote it down. New technology lands in all six areas, so they have to be designed together.

Procurement
strategy

The operating model

Six areas, all set by the procurement strategy.

  • Governance and policy
  • Service delivery model
  • Functional processes
  • People
  • Technology and data
  • Performance insights

How Procurement Code helps

Two pieces of work. Each can stand on its own, or the strategy leads into the operating model design.

Procurement strategy and roadmap

Where the function is going, what it needs to get there and the order to do it in. The technology strategy is part of it from the start.

When it helps

The function needs a plan, or the current strategy predates orchestration and AI.

What you get

  • A roadmap the board can sign off
  • Baselines finance has agreed
  • The technology strategy built in from the start

Operating model and organisation design

The policies, decision rights and measures the function runs on. For each service, the design sets how it's delivered and who runs it, and the team is sized to match.

When it helps

The team is stretched, a new platform is coming or you're deciding what to outsource.

What you get

  • The policies, decision rights and measures the function runs on
  • How each service is delivered, and who runs it
  • The team sized, with an owner named for each platform

In my last in-house role I was the first procurement excellence lead in a business with £10bn of revenue. I wrote the procurement strategy and designed the operating model.

Not sure which of these fits?

Tell me what you're weighing up and we can work out which of these would help.

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